By Danuta A. Nitecki, Eileen G. Abels
Seriously acclaimed on the grounds that its inception, "Advances in Librarianship" is still the basic reference resource for advancements within the box of libraries and library technology. Articles released within the serial have gained nationwide prizes, reminiscent of the Blackwell North the USA Scholarship Award for the exceptional 1994 monograph, article, or unique paper within the box of acquisitions, assortment, improvement, and similar parts of source improvement. All parts of public, university, college, basic and secondary colleges, and certain libraries are given up to date, severe research by means of specialists engaged within the perform of librarianship, in educating, and in examine.
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Additional info for Advances in Librarianship, Volume 29 (Advances in Librarianship)
J. Leckie and L. M. ), and (3) explaining what s/he is doing away from the phone so that the caller is not left wondering if anything is happening. Quinn comments that doing telephone reference well is vitally important to the library because ‘‘it conveys an image of the library to patrons and to the larger community’’ ( p. 39). Telephone reference continues to be an important service for many public libraries and their patrons and is evolving in new ways. For instance, Tour (1998) reports on one Florida library’s decision to expand and enhance their telephone reference as a completely separate service from the service for walk-in patrons.
To keep to manageable workloads, reference librarians depend upon the fact that numbers of patrons can search for and find a certain amount of information on their own. Mastery of technologies, however, is only part of the equation. The other part of the equation, and many would assert the most challenging part, is information literacy instruction: helping people to understand and use the universe of information resources at their disposal. Like many topics in this review, the literature on information literacy, or bibliographic instruction as it was formerly called, is so large that it is impossible to cover it in any depth here.
J. Leckie and L. M. Given concerns about the growth of the digital divide (Hargittai, 2002a; Julien and Boon, 2003) since those who do not have information literacy skills are less able to find and retrieve digital information. As to the role of public librarians in information literacy, Harris (1992) found that public librarians were far more ambivalent about information literacy than academic librarians. At the time, there was very little agreement among public librarians surveyed as to whether public librarians ought to have an instructional role at all or whether they should concentrate on information provision (Harris, 1989).
Advances in Librarianship, Volume 29 (Advances in Librarianship) by Danuta A. Nitecki, Eileen G. Abels